Cloud Pak
System
A platform for deploying and managing enterprise private cloud infrastructure. Relied on by engineers operating complex, high-stakes systems.
The Reality
The deployment experience exposed over 40 parameters at once, with no clear hierarchy or sense of priority. Users were left to configure infrastructure directly, often without guidance. When something went wrong, failures were difficult to diagnose and even harder to recover from.
It worked, but it was hard to use.Objectives
Modernize a dense legacy interface into a system that could be understood and trusted. Introduce structure, hierarchy, and a consistent visual language through the Carbon Design System.
Role
Defined the visual language, interaction patterns, and component specifications. Led design system adoption and worked across product and engineering to reshape core workflows.
The Case Study